Category Archives: Personal

Spinach is not the key to happiness. And neither is Coca Cola.

Sex sells. But happiness might sell even better.

Marketers know that very well. They claim that purchasing their products – as opposed to their competitor’s – make a consumer happy. I already commented a bit on this a couple of months ago, in two posts about the psychological effects of food, and about marketing food with happiness claims.

Since, I came across this sign:

happiness

Beyond this a funny and simple sign in front of a bar with a cheeky claim about happiness, I also saw a perfected version of the message “Buy us = happiness” from Coca-Cola.

The giant sugared drinks producer is becoming the strongest commercial happiness provider. After taking happiness as a theme via ‘Share Happiness’ and ‘Open Happiness’ campaigns, it now has launched regional campaigns under the name ‘Choose Happiness’. In Belgium, one of the posters alludes to Brussels’ symbol Manneken Pis. It looks like this:

CocaCola

 

The science of food and happiness states that marketers very occasionally do have a point when they claim that their products can increase people’s happiness or positive emotions. ‘Comfort foods” fatty acids affect neural signals in the brain, and can result in a weaker response to sad images. And the production of serotonin, the neurotransmitter most linked to positive emotions and happiness, can be aided by products like spinach, turkey and bananas. Before you stock up on spinach, consider that this implies a limited positive link, and by no means a direct and automatic effect. Spinach is not the key to happiness.

And, sorry to disappoint you, neither are gin-tonic and Coca-Cola. The sugar rush of a Coke can give a momentary positive stimulus to your mood. But the same is true for a Pepsi, and neither equals happiness. Slogans like ‘Choose Happiness’ misleadingly suggest an automatic effect. Of course we rationally know that all the expression of fun, social status, and the good life are artificial tricks to seduce us.

But by claiming happiness, marketers enter a very personal life domain. If, as Coca Cola seems to argue, people have full control of their own happiness (‘success is a choice’),it implies that the easiest way to be successful is by consuming their product. It also transmits the message that failure is a choice, and that is our own fault if we are unhappy. That’s not something that I as a consumer want to hear from a company.

In a way, I prefer the cheeky slogan of a bar, saying that a gin tonic brings us closer to happiness. It’s a lot more playful way of attracting attention.

If I wanted a drink of happiness, I’d go for a gin-tonic.

If urgent, be patient

A couple of years ago, a blog post about life and happiness went viral. It was written by a nurse named Bronnie Ware in New South Wales, Australia. As a nurse, she took care of people with terminal diseases, washing them, feeding them, talking to them. Her work is hard, her days are long. She is the care-taker of people who are about to die. The proximity of their death helps people to reflect and find wisdom. And listening to terminal ill people taught Bronnie a lot about life. She wrote down what she learnt in a blog post.

Five regrets of the dying

It was called: ‘five regrets of the dying’. And the five regrets went like this:

  • I wish I had the courage to live a life true to myself, not the life others wanted
  • I wish I had the courage to express my feelings
  • I wish I had stayed in touch with my friends
  • I wish that I had let myself be happier
  • And I wish I hadn’t worked so much.

The last regret, coming at such a moment of life when the latest seconds are ticking away, I believe, is one of the most important pieces of wisdom about life and happiness. In short, it goes into one of the fundamental complexities many people are facing: to find work-life balance.

If urgent, please text

New technologies ubiquitous in the 21st century make it even more challenging to find the right balance between work and family or private life. With smartphones and 4G, we can be be in touch with friends or colleagues from the supermarket, queuing for a French fries, or the toilet. I liked to joke that if phone were waterproof, technology would invade the last place where we are free with our thoughts. But apparently – and scarily – there are already at least 13 waterproof phones!

In some working environments – such as consulting, where I spent my working days – it is a natural facet of a service attitude that comes with the job to be available to clients and colleagues outside working hours. Sometimes, with a good dose of exaggeration and self-pity, we joke that we don’t have a problem with work-life balance, because work takes priority anyway. And when we are not available, for a meeting, a conference, or a day off, we typically inform colleagues. Usually, my message goes something like: if you have an urgent question, please send a text. Or in short: if urgent, please text.

Finding the right balance

Striking the right balance is hard. Some of the consequence of an incorrect balance are small: you may come home too late to go to the supermarket, end up tired on the couch for a night, or fail to make plans for the weekend. But some of the potential consequences are a lot more significant. Around 22% of workers experiences extreme stress. 4 out of 10 workers in the US go beyond 50 hours. And burnouts risk to lead to a depression, which is suffered by about one out of six people during their life time. Beyond that, an unhealthy family life is related to marital stress and behavioural problems of children.

The boss can help…

Companies increasingly recognise the problem, either out of the goodness of their heart or because of the realisation of negative impact on staff turnover, sick leave, and productivity. There are many things bosses can do and are doing to increase work-life balance and happiness at work. They can allow part-time working, or flexible working hours, or limit working hours. They can ensure child-care facilities.

Something that would be useful for me as an individual, but arguably difficult for my sector is setting limits when you can access emails. In Germany, Labour Ministry guidelines prescribe that the ministry’s hierarchy cannot call their subordinates after working hours. And Volkswagen has installed a system that makes that people can’t send or receive emails half an hour after working time.

… but ultimately it’s up to ourselves to balance work and life

But as I already hinted before, work-life balance is a personal issue, and comes a lot with your personal attitude about work. The key points are:

  • be honest to yourself. A career is a choice. Some choices are incompatible with a healthy family life. A challenging job where you need to work very long hours or to travel all the time makes it difficult to balance a private life
  • manage your time. Sometimes there are key deadlines to meet, and work requires to stay a bit longer. But in many cases, the decision to leave a bit earlier or to stick around a bit is up to you. In quiet times – as July should be – there is space to take it a bit easier without affecting quality.

Some of these attitude can be changed. As I said, my habit is to inform my colleagues: “if urgent, please text”. A couple of weeks ago, shockingly, I had to go somewhere where I couldn’t bring my phone. So instead I wrote: if urgent be patient.

That’s what I strive for – to keep patience and calm even facing urgencies. Because I realise that in a couple of years time, I don’t want to wake up and realise I am turning into one of these people who in front of the eyes of death tell those around them: I wish I hadn’t worked so much.

If urgent, be patient.

Hope in the Greek crisis of happiness

As so many in Brussels I’ve been following all the news about the Greek crisis on a daily basis in the last weeks. I have followed these events professionally. I reviewed the politically progress in the talks, the economic impact on the eurozone, and contemplated the scenarios for further developments.

But with this professional distance, it is easy to forget how saddening these developments are .

Staying away of the question who is at fault, the tragedy is that politicians don’t come closer to each other. Countless meetings at ministerial level and several Euro Area Summits are ineffective.

The referendum about the latest EU reform proposals divided families between those who wanted to show their opposition to austerity and those who felt that no deal might be worse than a bad deal.

And Greek society suffers under extreme stress, as pharmacies run out of some medicines and banks don’t release more than sixty euros per day.

Pensioners – who often have the only income for a family of unemployed people – have to cue hours to receive 120 euros of their pension.

The best way to sum the crisis up may have been the picture of the crying Greek pensioner that made way of media in the last day. The photo is by Sakis Mitrolidis (AFP). The man on the photo broke down after being refused his ‘allowance’ by four banks in a row in Thessaloniki.

Photo by AFP/Sakis Mitrolidis

Photo by AFP/Sakis Mitrolidis

 

Effects on happiness

It should not be a surprise that a country in crisis is not a happy country. In psychology, there is a concept of ‘loss aversion’. Humans are surprisingly adapted to live in hardship. That is, if they are used to it. The impact of winning an additional hundred of euros in income is marginal compared to the negative effects of losing one hundred euros. In dollar terms, Greeks are not so miserable with a GDP per capita of  $21,687 in 2014. That’s about 1,5 times Polish GDP and twice the level of Turkey or Mexico. But whilst the latte three have grown their income in the last five years, Greek GDP is about 20% lower than five years ago.

This crisis also has a marked effects on happiness levels. The 2015 World Happiness Report does not only have figures for 2012-2014, but also compares them with the period 2005-2007. Greece is the biggest loser in happiness worldwide, scoring almost 1.5 points lower now than before the crisis. On a ten points scale, Greece’s happiness now stands at 4.857, ranking 102 out of 158 countries polled.

When Greek Prime Minister Tsipras and EU leaders that do want to show solidarity, they speak about taking measures to address the humanitarian crisis. Apart from that, there is also a psychological crisis or a ‘crisis of happiness’. Well-being of Greeks is further under pressure.

What to do?

It is clear that a political solution is needed to take away some of the uncertainty and distress. I am optimistic that yesterday’s Summit, the latest in the row, is allowing some progress. There is no financial programme yet, but the message is that it can be done in the next five days.

For the crisis of happiness, what we need is positive stories coming out of Greece. Shows of solidarity and support help.

A great example in the last week is the effort of Thom Feeney. He decided that if EU leaders couldn’t agree on a bailout, he would crowdfund €1.6 bn for Greece to repay the IMF himself. Maybe not so surprisingly, the effort failed (and the money was reimbursed), but with over €1.9 mln collected in a week time, his campaign did send a more positive signal about EU populations’ support for Greece. It’s now followed by a second campaign, aiming to raise €1 mln in humanitarian aid.

Screenshot Indiegogo

Screenshot Indiegogo

 

Also in the case of the Greek pensioner, the severest crisis resulted in a positive response. An Australian-Greek businessman – whose father grew up in the same village – heard about the story and decided to support the man with twelve months of pensions money.

These are only two stories. They reach a small number of people and can by no means solve all of the crisis. But they offer glimmers of hope that the days of gloom may be over.

Happiness in the past, present and future

Robert Biswas-Diener is one of the most original thinkers on happiness I know. His work provides a smart counterweight to the ‘happiologist’ part of positive psychology. A happiness consultant himself, he observes that within the ‘happiness biz‘, there are a lot of people who appear to see happiness at work as the one and only goal.

Interestingly, Biswas-Diener does not agree. He points that when people are happy, they are likely to have a ‘good enough’ philosophy. Gratitude and acceptance form one aspect of happiness. But being grateful with what you have can also hinder self-improvement. Instead, Biswas-Diener believes in the ‘upside of your dark side’: negative emotions like guilt, grief and anger can drive our actions and help us grow.

This is a very helpful contribution to the discipline of positive psychology, which sometimes appears to believe that acceptance and gratitude can take away real problems. Being positive can help in dealing with problems, but cannot take them away. A positive mindset should inspire real actions to face difficulties.

Happiness is in the past..

Only last week I came across Biswas-Diener’s TED talk, with the tile ‘Your Happiest Days are Behind You’. In his talk, Biswas-Diener answers one of the fundamental questions:

How can I be happier?

The common tendency of individuals is to see happiness as something in the future. One of the main reasons why people are unhappy is that they project happiness on goals they haven’t achieved yet. And often, these goals are conflicting:

‘If only I met a nice girl’.

‘If only I had a child’.

‘If only I had that dream job at the Commission.’

‘If only I could work less, and have more holidays’

As Biswas-Diener formulates it: the future is an unreliable sources of happiness. How can we escape from our own expectations about the future? There are various ways out. One of them is by manufactured or ‘synthetic happiness‘, as psychologist Dan Gilbert says. What my answer is, I’ll say below. But first, let’s look at Biswas-Diener’s answer.

The past is the source of happiness…

In his very, very worthwhile talk, Biswas-Diener says that the past, not the future, is the source of happiness. The happiest days are behind you. And with a personal story that I absolutely recommend you to watch, he tells us why he so much believes in the past as a source of happiness. The gist is as follows: by remembering happy moments of the past, you will be able to recreate moments of happiness, and you will experience them again.

Have you watched the story? Can you imagine the race between Robert and the little girl in the slum of Calcutta? Great!

Robert states that memories like this race are the ones that are the answer to the question ‘how can I be happier’. And I agree that remembering happy experience is a very significant part of the answer. But I wonder how reliable the effect remains when one remembers the same memory more often. I would expect there is a somewhat limited life span, as the ‘happiness impact’ of these emotional moments may wear off when you tell or relive the story more regularly.

Compare it to a band playing their hit singles: initially it’s great to see the crowd cheer when they hear your top hit. But if concert after concert, day after day, all the audience wants to hear is the same songs, it doesn’t feel the same anymore. A diverse set of top hits (and happy moments!) thus is important.

… or is it the present?

Therefore, I’d argue that neither the future, nor the past are truly reliable sources of happiness. Instead, I would focus on… the present. Ultimately, our life is lived in the now, not in the future nor in the post. Our aim should be to spent our ‘nows’ – the moment that is easiest to control – in a way that makes us happy. We can go out on a day when the weather is nice. We can do sports, meet friends, or work on goals that are important for us. And by doing so, and appreciating the great moments along the way, we both work on a happy future and create a supply of happy memories that we can enjoy again.

Smile!

The best thing about blogging about happiness, I’ve  already written before, is receiving articles and links related to the topic. All of these articles and videos are little gifts. Most of the time, they bring some interesting facts or news – or they bring a smile to my face. There are many serious things to write about happiness. A nice feel good video often can transmit what happiness is in a better way.

Like the Smile Man short film below, which I received from Julia.

Imagine you are always smiling. That is what happens to the main character in the film, due to paralysis of your face muscles.  Smiling always, it turns out,is not easy. I tried for a couple of minutes, but gave up. It feels funny in a way, but it simply hurts my face.

In the film, similarly, artificial and constant smiling results in a series of practical problems. But it also brings about a personal connection and the realisation that the power of a genuine smile is enormous.

Money – making sense of the root of all evil

Money, it’s a crime 
Share it fairly but don’t take a slice of my pie
Money, so they say 
Is the root of all evil today
But if you ask for a raise it’s no surprise
That they’re giving none away

Pink Floyd, Money

For a happiness blogger, money is an obvious topic to cover. In the last year and a half, I’ve written a series of posts on money and happiness.

But how does money affect me?

I hadn’t thought of that so much, until I took a workshop with Sydney Schreiber last month. Sydney’s workshop is titled Making sense of your relationship with money (see intro video here). And indeed, participating helped me reflect on how I use money and what it does for me.

This reflection started already before the workshop: as homework I had to calculate my net worth, or the value of all my (material) possessions, and my annual income. This is not an easy thing to do. When it comes to a collection of books or ties, for instance, do I count the €15 or €20 I bought a book for? Should I consider how much I could earn by selling your ties? And how does it work with gifts when I don’t know their price?

Money has a million different meanings

moneyFrom an association exercise with the group, we could observe that money means something different for everybody. Terms that were mentioned when Sydney asked us to associate went in all directions: from ‘hedonism’, ‘root of all evil’ and ‘pollution, to ‘love’ and ‘pleasure’, and from ‘happiness’ to ‘unhappiness’. For Sydney, none of these associations is right or wrong: he sees money as a blank screen, that represents whatever we project on it. It’s a valid point: money doesn’t have any meaning per se. Fundamentally, it’s merely a piece of paper that gets its meaning because we accept in exchange of books or ties.

How we see oftentimes is influenced by our background. Are we raised with American, European or Asian values? Do we value material possessions, personal creativity, or social harmony most? Do we come from a business-like or a spiritual family?

Another interesting exercise we did was writing our biography with money: when were we first aware that money existed? Had it ever created great possibilities or difficulties? An extract of the one I wrote:

I don’t have many memories about money in my childhood. I probably received around 2 guilders (€0.90) per month when I was around 6 or 7, and 5 guilders (€2.25) when I was nine. Most if not all went to my savings.

I did spend some money on ice cream or pinball machines during holidays. My family usually didn’t spend a lot of money. Saving is important in the Netherlands and we don’t like to waste money.

 

For something that influences our lives so much, we think surprisingly little about money. One of the takeaways I got is how ambivalent money is to people. It can have a positive as well as a negative influence one. And whilst this seems quite obvious intuitively, psychological research even has been able to prove the effect.

Psychological research shows: money impacts enjoyment

A study from the University of Liège, described by the Scientific American, laid out evidence that money can influence how much we enjoy certain experiences. In two experiments, the researchers tested how participants would enjoy experiences. Half of the participants were primed as they were shown a picture of money; the other half did not. Then, they were asked to do a psychological test. The results showed that the first group scored lower on enjoyment of pleasant experiences than the second.

In a second test, the same results were replicated in a different fashion. With again half of the participants given a stimulus of money (and the other group none), two groups were asked to eat a piece of chocolate. On average, the people who had seen the image of money munched away their piece of chocolate in 13 seconds less: 32 seconds for those primed with money; and 45 for those who didn’t have their experience spoiled by this exposure.

All this makes clear that money can have quite a significant influence on our experiences. Sometimes that may be problematic, other moments it may not. But in either case, it should be within our control. For that, it’s useful to have insight in your relationship to money.

For more about Sydney’s workshop, see http://freetobe.be/

Food & happiness II: selling happiness

Food products can bring comfort and even happiness, I wrote last week. But let’s be more precise: some food products can bring some moments of happiness. And marketers are happy to try and make us believe that its exactly their products that bring us closer to what we are longing for: happiness.

I am do not know a lot about the history of marketing, but I came across an interesting blog post by Bruce Bradley. He claiming that the way that marketers have sold their products changed over the duration of the 20th century. Whilst initially, Coca Cola advertised their products with its features (‘delicious, refreshing’), they have  gradually moved up in their claims. In the 1930s, the perceived product benefits (superior qualities, ‘America’s favourite moment’) were used to sell coke. In the 1950s, Coca Cola rewarded consumers on an individual and personal level for choosing their products (‘the sign of good taste’). And more recently, it’s about emotional benefits: ‘open happiness’.

brand-laddering.0021

Source: Bruce Bradley (www.brucebradley.com)

Happiness: the highest value to sell?

Nowadays, brands do not communicate the product itself as such, but promote it by linking it to higher values. Happiness probably is the highest value that we can aspire to. If not happiness, what is it in life that we are searching for? Indeed, it’s impressive how consistently marketers across different brands and food products are ‘selling happiness’. Some examples beyond Coca Cola:

  • The most famous of all: McDonalds’ ‘Happy Meal’ .
  • Unilever’s ice cream brand (Ola in Belgium, going by other names in other markets) claims that ‘ice cream makes u happy’
  • Coffee producer Illy invites you to ‘live happILLY’
  • In the US, Lay’s did a campaign around ‘happiness exhibit’, asking people to send it happy photo’s.
  • Also well-known: Coca cola did a campaign with the slogans ‘share happiness’ and ‘open happiness’

Basically, I’d eat myself into obesity from all the fat and sugar in all these products before I become happy! And if I finish binge-eating a bag of Lays or a bucket of Ola ice cream, I feel guilty and sad rather than happy.Of course there is no sense in any of the claims. By associations themselves with happiness as a virtue, happiness marketers try to communicate something bigger than their products. The claims aren’t only insensible, they are also potentially dangerous for public health. Maybe the commercial should come with a sort of disclaimer, similar to alcohol or tobacco: happiness effects not proven.
2015-02-28 14.43.13-4

 

It’s the act of cooking that increases happiness

Ultimately I believe that it is not so much the act of consuming, but the act of producing that gives food the magic that is associated withs happiness effects. Baking is one – although by no means the only – example. Human beings are creators. We want to make something new and claim it as ours. A home-made cake almost always tastes better than one from the supermarket.

Dan Ariely, already mentioned earlier on the blog, calls this ‘the IKEA effect’: we value things more when they are ours. A great example is the cake mixes that were being sold from the 1950s. The first cakes mixes required nothing but the addition of water. They sold very badly. The producers than changed one thing: they took out eggs and milks from the mix. Sales went up from this point: housewives felt that they had contributed to the product and  could claim the cake as ‘theirs’.

Happiness is made with our own hands

In the 21st century, so many people working behind a computer produce nothing concrete. The output they generate is in data, text and numbers. There is nothing tangible. Doing something physical, like baking a cake from scratch, weeding the garden, or creating your own painting allows you to show something real and tangible as your product. Spending time on baking your bread, cup cakes or biscuits is a ‘pill-less prozac’, claims a UK campaign group citing research associating baking with lower mental health issues. Happiness doesn’t come out of a bag of crisps or a bottle with a famous logo on it. It comes from what we do with our hands.

Food & happiness I: comfort and ‘ritual’ foods make you happy

In Italy, where I spent two years of live and left a large part of my heart, food is larger than life. Friendships are broken and wars our fought over what’s the best way to make a parmigiana, a tiramisu, or what sauce to have with a type of pasta.

When I lived in Perugia, I spent quite some time with a great American guy called Alex (we even spent two months in a double room and even had fun together). He was a great cook and very much benefitted from the lessons of our housemate Ulderico. But the main reason I’m mentioning Alex and Ulderico that it is from them that I picked up the habit to say that I’m “fat and happy” (or grasso e felice) after a particularly satisfying meal.

There’s little debate about the fact that food can make you fat. But can it make you happy? I certainly believe so. In this, I think one can distinguish between ‘comfort food’ and ‘ritual foods’, by lack of a better term.

Comfort food

‘Comfort food’ is what you eat when you’re in a bad mood and need consolation. I mostly associate this with thinks like ice cream or chocolate, or also salty fat foods as fries or crisps. Believe it or not, but there is even scientific evidence that there really is a positive effect of these kind of food products on negative emotions.

A Belgian-UK team of researchers lead by Lukas Van Oudenhove from Leuven University studied the interaction between fatty acids in the stomach and neural signals in the brain. In the small-scale experiment, the researchers induced negative emotions via exposing the participants to sad music and pictures of sad faces. Then, some of the participants’ brain activity was scanned while receiving a fatty acid infusion in their stomach – akin to eating fatty ‘comfort food’ like macaroni with cheese. Compared with a control group, the participants that had ‘eaten’ the fat food displayed a weaker emotional response to the sad images.

‘Ritual foods’

Another Dutch study I came across studied the emotions that arose in 42 students eating various sweet and salty snacks. Positive emotions as ‘satisfaction’, ‘enjoyment’ and ‘desire’ were most prevalent, whilst a range of negative emotions hardly appeared. This, and other studies, suggest there is a relation between food and happiness.

I’m inclined to believe that this partly due to what I’d call ‘ritual foods’. I’d hypothesise that the strongest effect would occur when something we eat is associated with a strong experience and that we link to a story or a ritual. Let me give some examples of ‘ritual foods’ that I enjoy myself:

  • a freshly ground coffee, put with high pressure through a good machine. Taste, smell, colour, all factors together. I get ecstatic part by the caffeine and part by the idea of the coffee. You should see me with a great brew from Aksum in Brussels or sipping freshly ground coffee from my own machine. Jokingly, I’ve even created a personality for my machine, referring to it as a ‘her’…
  • home made pesto. When I have freshly made pesto – basil leaves, oil, garlic and pine tree nuts, that’s all – it’s so enjoyable I finish until the last drop of the pot.
  • less on the ecstatic level, but on a more day-to-day enjoyment: my breakfast. Yoghurt, cereal and fruit and taking the time to enjoy it with a newspaper, magazine or TED talk at the side.

There’s a lot more to say about food and happiness. Think about the way foods are marketed as happiness-inducing or the happiness that one can find in the act of cooking. We’ll get their next week. In the mean time, you’ll have to console yourself with some comfort food.

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How much happiness does an omelette with tomatoes bring?

Happy maps

Logic brings you from A to B. Imagination brings you everywhere. ~ Albert Einstein

When I was a kid, I loved to draw (fake) maps. I spent hours making up own country, usually going by the name of Jasperland. I’d draw cities, rivers, mountains, and desserts. I imagined coastlines and fields of far-away places. And beyond that, I could spend hours going through the atlas or starting at the map of Europe on my wall.

You can definitely say that maps were the passion of my youth. And although I still enjoy maps, I would say that happiness is my current passion. In any case, when I saw a TED talk on ‘happy maps’, it sure triggered me.

Data analyst Daniele Quercia combines the same two passions, maps and happiness, in a talk. Though he has used a bit too many public speaking tricks, his story seems authentic. Everyday, Daniele cycled to work. As advised by his mapping app, he took the shortest route, which happened to go over a car-packed big city avenue in Boston. One day, for some curious reason, he happened to take a side street instead and noticed the difference: he went through quiet streets with trees and breathing space instead of beeping cars.

Daniele figured that many people were like him, sacrificing quietness, beauty, and ultimately happiness for efficiency. If you lose three minutes going through a park instead of a normal street, your brain wins oxygen and your mind wins calmness.

Based on these realisations, he asked people what places they preferred, and created a mapping app that offers you the happiest, prettiest, and quietest route instead of only the shortest one.

Watching the talk made me think about how I go to the office myself. I live a fifteen-minute ride away. I don’t go through big avenues on my ride, but it is true that I get a fair amount of traffic. I do pass a park, but I am only outside of it. With a detour of three to five minutes, I go through the entire park. I’ll give it a try this week. I am curious to discover whether the maps I will be in touch with can help me discover better places and enter a state of happiness – just like when I was drawing them as a kid.

“Privacy is theft”, a warning about invasive technology

Technology is anything invented after you are born – Alan Kay, computer scientist

If Alan Kay is right, I live in a time with a lot of technology. I am part of the last generation of high school students who wrote their own book reports, instead of copy pasting them from the internet. I am also part of the first generation that  communicate with close ones in other countries any moment of the day and anywhere. If needed, with a couple of swipes I can access all knowledge of the world from my toilet.

Am I living in a dystopia or a utopia? The jury is still out on that. But Dave Eggers’ novel The Circle provides some compelling evidence that we are on the wrong way. Over the Christmas holidays, I read his smart novel about a top-notch internet company in which the attentive reader may recognise a type of Google. The Circle has become the leading firm thanks to the creation of a single, and verified online identity – with the Orwellian name TruYou – that allows you to sign in everywhere. This single online identity is the end of password remainder emails and internet trolling.

The_Circle_(Dave_Eggers_novel_-_cover_art)The hero of the novel, Mae Holland, is extremely excited when landing a job on the Circle’s campus. She quickly spends her time filling out surveys, her mandatory social media activity, attending all the social gatherings, and occasionally do a bit of work. Responding surveys, whether it is from her own clients as part of the customer relations team, or on the question whether more or less vegan options should be served at lunch, becomes a key part of her daily tasks: her opinion counts. As a result, she almost has too little time to enjoy all the amazing services on campus, ranging from free and high quality healthcare to organic local meals and concerts from famous musicians. Positive and optimistic slogans entice the employees to be active and creative.

It turns a bit nastier when Mae is told to pay more attention to her social media presence. At the Circle, all performance is assessed. All experiences must be shared, and status updates, comments and likes all count towards her Participation Rank (PartiRank). Participation becomes a daily task: it takes multiple hours to rise in the rankings.

The novel is smartly constructed, and it would be a pity to reveal all the details. I’d rather encourage you to read the story itself. But the message is clear: starting with benevolent intentions – ending internet trolling and protecting children, for instance – technology companies get to a position where they gather more and more information about all of us.

It’s all for a good cause: to share wonderful moments with our loved ones. If I want to make a hike in the mountains, aren’t I selfish if I don’t publish the pictures online, so my mother can see them from home?  Everything must be known, claims the lead evangelist at the Circle. And that quickly turns into an Orwellian situation. If everything must be known, are people allowed to have any secrets? Is any degree of privacy still allowed? ‘Secrets are lies’, says the Circle’s leader. And one more: ‘privacy is theft’.

Eggers’ book is a timely warning. We already live in an age where large companies have a large influence on our lives, and where individual technologies control more of our behaviour than we should like. Smartphone users, it seems, check their device up to 150 times a day. The only way to prevent a Circle-like dystopia is to protect ourselves. To turn off our smartphones. To disconnect from time to time, and to spend time in nature or with friends. Technology only takes over as much of our life as we allow it.